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    Privacy Policy


    This is the privacy policy of the website,Shreetravels.com, brand of Shree Travels, a company incorporated in India, with registered office Shree House, ITI More, 2nd Mile, Sevoke Road, Siliguri West Bengal India.


    What information do we collect?

    We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.When ordering or registering on our site, as appropriate,you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. Google, as a third party vendor, uses cookies to saved on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy

    What do we use your information for?

    Any of the information we collect from you may be used in one of the following ways:

    (a)  To personalize your experience

    Your information helps us to better respond to your individual needs

    (b)  To improve our website 

    We continually strive to improve our website offerings based on the information and feedback we receive from you

    (c)  To improve customer service 

    Your information helps us to more effectively respond to your customer service requests and support needs

    (d)  To process transactions 

    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

    (e)  To send periodic emails 

    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

    Note: If at any time you would like to unsubscribe from receiving future emails, "If at any time you would like to unsubscribe from receiving future emails, you may contact us and we'll stop mailing you from future, till you again subscribe, or order from our website, or contact us for something"


    How do we protect your information?

    We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

    Do we use cookies?

    Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

    Do we disclose any information to outside parties? 

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Third party links

    Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    Online Privacy Policy Only

    This online privacy policy applies only to information collected through our website and not to information collected offline

    Your Consent

    By using our site, you consent to our online privacy policy.

    Changes to our Privacy Policy

    If we decide to change our privacy policy, we will post those changes on this page

    Contacting Us

    If there are any questions regarding this privacy policy you may contact us at support@shreetravels.com or you can send us details through post to Shree Travels, Shree House, ITI More, 2nd Mile, Sevoke Road, Siliguri, West Bengal, India.

    Cancellation and Refund Policy

    Shreetravels.com may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.

    If Shreetravels.com, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then Shreetravels.com may cancel the said bookings at any time before the scheduled time of departure of the relevant flights or before the expected date of visit to any property booked through Shreetravels.com. Also in the above situations Shreetravels.com in its sole discretion shall have the unrestricted right to take any steps against the User(s), including cancellation of the bookings, etc. without any prior intimation to the User. In such an event, Shreetravels.com shall not be responsible or liable for any loss or damage that may be caused to the User or any of them as a consequence of such cancellation of booking or services.

    Refund duration for Air ticket, it may take between 10 - 15 working days and for the Hotels and Bus service it may take between 15 - 20 working days for the amount to get credited into your account.